Vision

We aspire to provide world class health care services to the working-class Zimbabweans. To be the most trusted, innovative, and best health service provider, dedicated to transforming the healthcare experience for our clients and patients by satisfying and surpassing their expectations. We are committed to improving the lives of our employees and building a brighter future for healthcare through our unwavering commitment to excellence, innovation, and compassion.

Mission

• To provide quality 24hr emergency health care services
• To offer affordable cost-effective health service delivery to patients
• To play a prominent role in the national health service development
• To maintain a well-motivated employee who is content
• To provide health service all year round

Values

1. Hospitality: A sense of place, we believe our patients should be taken care of and made to feel safe as soon as they walk into the doors of our hospital.
2. Healing: The sense of becoming sound and healthy again at the hands of those who strive to alleviate suffering.
3. Feeling: A sense of belonging and security for not only our patients but our members of staff.
4. Passion: A strong sense of direction, drive and emotions that we put into our services.
5. Success: Our sense of happiness due to the lives saved, the families kept together and the continued pursuit to improve our services.